How to Remove Add-ins from Office 365

Are you experiencing issues with your Outlook clients after assigning a new Office Business Premium license? You're not alone. In this blog, we'll walk you through the steps to resolve licensing issues and get rid of pesky add-ins that are causing problems.

We recently encountered an issue where our team was unable to sign in with their new account, despite removing the license for Office 365 Pro Plus and assigning a newly adopted Office Business Premium License. The Outlook clients kept displaying error messages, making it difficult for users to access their email accounts.

After conducting some research, we found that one of the solutions involved deleting the account on the device and re-adding it to resolve the issue. Here's how you can do it:

1. On your iPhone or iPad, navigate to Settings > Mail.

2. Select the email account you're trying to delete.

3. Scroll down to the bottom and select 'Delete Account.'

4. Confirm that you want to delete the account by tapping 'Delete' on the next screen.

Next, follow these steps to add the account back:

1. Go back to Settings > Mail.

2. Select 'Add Account' and enter your SSU email address (and a description if desired).

3. Tap 'Next' to proceed to the next screen.

4. Scroll down to the bottom of the screen and select 'Delete from My iPhone.'

5. Wait for the account data to download before navigating away.

By following these steps, you should be able to remove add-ins and resolve licensing issues with your Office 365 subscription. Remember to save your account settings after deleting and re-adding your email account to ensure that all of your contact and calendar data is preserved.

We hope this blog post has helped you troubleshoot and resolve any issues you may have been experiencing with your Outlook clients. If you're still having problems, feel free to reach out to our tech team for further assistance.

Office 365 remove add in